Thanks to everyone who participated in Ethics Education Committee PDWs, Caucus, Consortia, and meetings in Atlanta! We’re in the process of assembling notes, slides, and resources to share. We are already thinking ahead to Chicago, so feel free to share your ideas!
When we interface as individuals, as citizens, or as representatives of institutions or organizations, we often encounter ethical dilemmas. As the description of this year’s conference theme suggests, we might need to navigate uncertain boundaries between insider and outsider status, and determine whose power is legitimate, whose voices are heard. We confront these questions whether we are teaching a class of culturally, racially (and politically!) diverse students, collaborating on research projects or articles, consulting with clients, or making decisions about an AOM activity. What is the right way, the ethical way, to handle our differences, so we can learn, study, or work together?
When we join AOM we commit to uphold the Code of Ethics, which offers some guidance about the necessity of standing for fair, respectful, inclusive practices when we find ourselves at the interface:
AOM members respect the dignity and worth of all people and the rights of individuals…AOM members are aware of and respect cultural, individual, and role differences, including those based on age, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, and socioeconomic status, and they consider these factors when working with all people. AOM members try to eliminate the effect on their work of biases based on these factors, and they do not knowingly participate in or condone activities of others based upon such prejudices.
This year the Ethics Education Committee invites you to discuss common dilemmas and to consider ways to address them. Please join us, all are welcome! After the conference in Atlanta we plan to share what we learn in a series of posts on The Ethicist Blog.
Building a Culture Of Respect: Teaching and Conducting Research in a Complex World
Session Type: PDW Workshop
Program Session: 70 | Submission: 15995 | Sponsor(s): (D&ITC, GDO)
Scheduled: Friday, Aug 4 2017 10:00AM – 12:00PM at Hilton Atlanta in Galleria 1
Organizer: Janet E. Salmons, Walden U.
Organizer: David B. Zoogah, Xavier U.
Organizer: Louise Kelly, U. of La Verne
Organizer: Deborah Michelle Mullen, HealthPartners Inst./ U. of St. Francis
Teaching Ethics & Social Responsibility in a Conflicted World
Program Session: 178 | Submission: 16055 | Sponsor(s): (SIM)
Scheduled: Friday, Aug 4 2017 5:00PM – 6:30PM at Atlanta Marriott Marquis in Marquis M304
Organizer: Janet E. Salmons, Walden U. and Vision2Lead
Organizer: Lynn Wilson, Walden U. and SeaTrust Institute
Ethics Education Committee Open Forum on Ethical Scholarship
Session Type: Meeting
Program Session: 433 | Submission: 18158 | Sponsor(s): (AAA)
Scheduled: Saturday, Aug 5 2017 4:00PM – 5:30PM at Atlanta Marriott Marquis in Lobby L404
Ethics Education Committee Open Forum on Global Ethics for Business
Session Type: Meeting
Program Session: 469 | Submission: 18159 | Sponsor(s): (AAA)
Scheduled: Saturday, Aug 5 2017 5:45PM – 7:15PM at Atlanta Marriott Marquis in Lobby L404
UN Sustainable Development Goals: What Can We Do?
Session Type: Caucus
Program Session: 1823 | Submission: 15758 | Sponsor(s): (CAU)
Scheduled: Tuesday, Aug 8 2017 11:30AM – 1:00PM at Hilton Atlanta in Room 203
Organizer: Janet E. Salmons, Walden U.
Organizer: Mark Edward Meaney, U. of Colorado, Boulder
Presenter: Lynn Wilson, Walden U.
Growing Pains: Globalization and the Threats to Research Integrity
Threats to Research Integrity
Session Type: Caucus
Program Session: 2059 | Submission: 16581 | Sponsor(s): (CAU)
Scheduled: Tuesday, Aug 8 2017 3:00PM – 4:30PM at Hilton Atlanta in Room 203
Organizer: Joseph Lampel, The U. of Manchester
Organizer: Benson Honig, McMaster U.
In case you were wondering… we did not write that post about casinos! We were hacked! We are trying to diagnose the problem so hopefully you will not see any more oddball posts.
By Nancy Day, AOM Ombuds
Our jobs as faculty can be among the most satisfying – at least in terms of Hackman and Oldham’s (1975) Job Characteristics Model. We use a lot of different skills, often find our work meaningful, and we have a great deal of autonomy. BUT – our jobs can also be among the most stressful: publication pressures, student demands, and difficulties working with colleagues, both other faculty and administrators.
As members of the Academy of Management, you are fortunate to have resources to help you navigate conflicts and related issues. The AOM Ethics Ombuds Committee is composed of three members, all of whom are trained ombudspersons, who will try to understand your story, clarify your goals, help generate options that may resolve the issue, and assist you in planning your next steps.
As member of the International Ombudsman Association, we adhere to four Standards of Practice: Informality, neutrality/impartiality, independence, and confidentiality. In our last contribution to the Ethicist Blog, Ombuds Committee member Mary Sue Love covered neutrality and impartiality. Today, I’d like to describe confidentiality.
Confidentiality means we won’t divulge what you tell us to anyone, unless you give us permission to do so. Confidentiality is critical so that our “visitors” (the folks we’re trying to help) feel they can be candid and complete in telling their stories. Like all organizational Ombuds, we keep no records, so there’s nothing that will come up in any legal discovery process, should that occur. The only people who will know about your consultation with AOM Ombuds are you and us, unless you choose to tell someone else. Our confidentiality standard requires we neither confirm nor deny who’s consulted with us.
Confidentiality is critical so we can effectively help Ombuds visitors. Exceptions to it are very limited: If we believe there is “imminent risk of serious harm” to an individual or the Academy, we are obligated to report that to the appropriate person.
As Ombuds, our goal is that by telling us your story, you’ll have both a clearer understanding of the situation and some ideas about how to move forward in a positive direction. In our next few blog posts, we’ll explain the other Standards of Practice, independence and informality.
So if you want an avenue to confidentially try to resolve Academy-related issues, please contact us at email@example.com. You can find more information on the Academy’s Ethics webpage: www.AOM.org/ethics.
The news of the day filters into our classrooms. Students think about how they can reconcile the desire to address social ills and injustices with success in the business world. Those of us who teach are challenged to find productive ways to bring ethics into the conversation. Giving Voice to Values (GVV) offers a timely set of FREE resources for doing so and they are available online. Also see a recent Harvard Business Review article: Talking About Ethics Across Cultures by Mary C. Gentile, December 2016.
GVV is not about persuading people to be more ethical. Rather GVV starts from the premise that most of us already want to act on our values, but that we also want to feel that we have a reasonable chance of doing so effectively and successfully. This pedagogy and curriculum are about raising those odds.
Rather than a focus on ethical analysis, the Giving Voice to Values (GVV) curriculum focuses on ethical implementation and asks the question: “What if I were going to act on my values? What would I say and do? How could I be most effective?”
Here are some tips for discussing ethics and values in your classroom:
- Try using some GVV-style, post-decision-making case studies, that end not with a protagonist who has decided what is right and invite students to work together to craft, script and share effective action plans for getting the right thing done.
- Be sure to focus on cases that feature protagonists are various levels in the organization, not just the CEO, so the students can begin practicing how to create effective strategies right from the start.
- Provide opportunities for peer-coaching around the most promising scripts and action plans. See the “Guidelines for Peer Coaching” document in the GVV Case Collection at http://store.darden.virginia.edu/giving-voice-to-values
- Use the popular GVV exercise, “A Tale of Two Stories” as an introduction the approach, also available at http://store.darden.virginia.edu/giving-voice-to-values
GVV is being used all over the world– in over 970 business schools, businesses and other settings. This approach to leadership development was pioneered by Ethics Education Committee member Dr. Mary C. Gentile. GVV cases and materials draw on business practitioners’ experiences, as well as social science and management research.
by Gregory K. Stephens, Ph.D., AOM Ombuds
On occasion, when faced with knotty disputes, I have shared the issues with a long-time mediation partner (now retired) and asked for feedback and creative insight. Part of the reason those conversations were so valuable to me was because, though she was insightful, wise, and careful, she had (as we say in Texas) “no dog in the hunt.” That is, she was an independent resource, one who I could depend upon to be thoughtful and unbiased, and who would not be obligated to share my challenges with someone in authority.
This, at its core, describes the first of the Standards of Practice under which we operate as Ombuds for the Academy of Management — Independence. We are independent from other organizational entities, such as the Ethical Adjudication Committee. We do not hold other positions within the AOM that might compromise our independence. Within the constraints of the other IOA Standards of Practice, Confidentiality, Neutrality, and Informality (to be discussed in our next blog post) we have discretion over whether or how to act in response to an individual’s concern or trending issues of concern to multiple individuals. In short, we do not have pressures to reveal information or act in any obligatory way, outside of our concern for the individual.
In practical terms, what this means is that we can help our “visitors” navigate the policies and procedures of the AOM organization, see their issues through different eyes, explore different ways of handling their concerns, and even deal with both parties in a dispute (again, acknowledging and abiding by expectations for confidentiality, impartiality, and neutrality). Because we are independent from formal disciplinary mechanisms, we are not obligated to reveal information shared in conversations with our visitors, nor are we expected to share individually identifiable issues with others in the AOM hierarchy.
Independence of the Ombuds in any organization is important to avoid both the reality and appearance of divided loyalties. As Luis Piñero, University of Wisconsin-Madison Assistant Vice Provost for Workforce Equity and Diversity, said, “Ombuds cannot be seen as extensions of the power structure. If they are not perceived as independent, people may not seek them out.” Our whole goal is to help our visitors to find ways to resolve their concerns and disputes, with a goal of avoiding the blunt instrument of formal authority. Achieving that goal would be difficult or impossible without independence.
We (the AOM Ombuds) are here to help, and want to serve the dispute resolution needs of the members of the Academy of Management. We commit to abide by the Standards of Practice of the International Ombudsman Association, including independence, and the Academy of Management has likewise committed to those standards. If you have questions or if you are in need of our services, please reach out to us at Ombuds@aom.org.
MED members: Please join us for a very special evening at the Center for Civil and Human Rights on Saturday, August 5 from 7-10 p.m. as MED, in conjunction with OBTS, NDSC, and Pearson Education, host an AOM experience to remember. The Center, located in the heart of this year’s conference area, celebrates providing a space for visitors to “explore the fundamental rights of all human beings so that they leave inspired and empowered to join the ongoing dialogue about human rights in their communities.” We are excited to hold our reception in a place that respects and honors MED members from all backgrounds, and look forward to enjoying an evening of desserts and conversation with you all!
In this tumultuous political climate, many professional associations and research institutes are finding themselves in a challenging situation. The AOM is not immune. Indeed, the global nature of the Academy means we have a number of complex dilemmas to consider, as well as practical problems associated with travel to the annual meeting in Atlanta, Georgia next summer.
The Academy’s Executive Committee advanced a proposal to amend the policy on political stands:
“On February 5th, the Executive Committee unanimously approved an amendment to allow stands on an exceptional basis. This amendment was approved on February 10th in an extraordinary meeting of the Board of Governors. The AOM will take a stand when our purpose, existence, or function as an organization is threatened. The policy will be embargoed for 90 days while a task force explores how the policy will be elaborated and implemented (please see below for additional information on both the policy and the task force).”
In the meantime, it is important that leaders and members know what can and can’t be said and done in the name of the Academy of Management. Please take a moment to review updated answers to frequently asked questions.
The mission of the AOM is to “To build a vibrant and supportive community of scholars by markedly expanding opportunities to connect and explore ideas.” Our Code of Ethics reminds us of of our commitment to “respect the dignity and worth of all people” and points out that “Academy members have a duty to consider their responsibilities to the world community.” Standing for our values and principles is easy when they aren’t tested!
We are also exploring a range of member suggestions, such as increased reliance on web-based technologies and video-conferencing. If you are directly affected by the ban, or you have suggestions for other ways in which we can support and enable scholarly participation by affected scholars, contact Taryn Fiore at firstname.lastname@example.org.