Ethics at the Interface

 


When we interface as individuals, as citizens, or as representatives of institutions or organizations, we often encounter ethical dilemmas. As the description of this year’s conference theme suggests, we might need to navigate uncertain boundaries between insider and outsider status, and determine whose power is legitimate, whose voices are heard. We confront these questions whether we are teaching a class of culturally, racially (and politically!) diverse students, collaborating on research projects or articles, consulting with clients, or making decisions about an AOM activity. What is the right way, the ethical way, to handle our differences, so we can learn, study, or work together?

When we join AOM we commit to uphold the Code of Ethics, which offers some guidance about the necessity of standing for fair, respectful, inclusive practices when we find ourselves at the interface:

AOM members respect the dignity and worth of all people and the rights of individuals…AOM members are aware of and respect cultural, individual, and role differences, including those based on age, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, and socioeconomic status, and they consider these factors when working with all people. AOM members try to eliminate the effect on their work of biases based on these factors, and they do not knowingly participate in or condone activities of others based upon such prejudices.

This year the Ethics Education Committee invites you to discuss common dilemmas and to consider ways to address them. Please join us, all are welcome! After the conference in Atlanta we plan to share what we learn in a series of posts on The Ethicist Blog.

Building a Culture Of Respect: Teaching and Conducting Research in a Complex World
Session Type: PDW Workshop
Program Session: 70 | Submission: 15995 | Sponsor(s): (D&ITC, GDO)
Scheduled: Friday, Aug 4 2017 10:00AM – 12:00PM at Hilton Atlanta in Galleria 1
Organizer: Janet E. Salmons, Walden U.
Organizer: David B. Zoogah, Xavier U.
Organizer: Louise Kelly, U. of La Verne
Organizer: Deborah Michelle Mullen, HealthPartners Inst./ U. of St. Francis

Teaching Ethics & Social Responsibility in a Conflicted World
Program Session: 178 | Submission: 16055 | Sponsor(s): (SIM)
Scheduled: Friday, Aug 4 2017 5:00PM – 6:30PM at Atlanta Marriott Marquis in Marquis M304
Organizer: Janet E. Salmons, Walden U. and Vision2Lead
Organizer: Lynn Wilson, Walden U. and SeaTrust Institute

Ethics Education Committee Open Forum on Ethical Scholarship
Session Type: Meeting
Program Session: 433 | Submission: 18158 | Sponsor(s): (AAA)
Scheduled: Saturday, Aug 5 2017 4:00PM – 5:30PM at Atlanta Marriott Marquis in Lobby L404

Ethics Education Committee Open Forum on Global Ethics for Business
& Academia

Session Type: Meeting
Program Session: 469 | Submission: 18159 | Sponsor(s): (AAA)
Scheduled: Saturday, Aug 5 2017 5:45PM – 7:15PM at Atlanta Marriott Marquis in Lobby L404

UN Sustainable Development Goals: What Can We Do?
Session Type: Caucus
Program Session: 1823 | Submission: 15758 | Sponsor(s): (CAU)
Scheduled: Tuesday, Aug 8 2017 11:30AM – 1:00PM at Hilton Atlanta in Room 203
Organizer: Janet E. Salmons, Walden U.
Organizer: Mark Edward Meaney, U. of Colorado, Boulder
Presenter: Lynn Wilson, Walden U.

Growing Pains: Globalization and the Threats to Research Integrity
Threats to Research Integrity
Session Type: Caucus
Program Session: 2059 | Submission: 16581 | Sponsor(s): (CAU)
Scheduled: Tuesday, Aug 8 2017 3:00PM – 4:30PM at Hilton Atlanta in Room 203
Organizer: Joseph Lampel, The U. of Manchester
Organizer: Benson Honig, McMaster U.

Confidential

By Nancy Day, AOM Ombuds

Our jobs as faculty can be among the most satisfying – at least in terms of Hackman and Oldham’s (1975) Job Characteristics Model. We use a lot of different skills, often find our work meaningful, and we have a great deal of autonomy. BUT – our jobs can also be among the most stressful: publication pressures, student demands, and difficulties working with colleagues, both other faculty and administrators.

As members of the Academy of Management, you are fortunate to have resources to help you navigate conflicts and related issues. The AOM Ethics Ombuds Committee is composed of three members, all of whom are trained ombudspersons, who will try to understand your story, clarify your goals, help generate options that may resolve the issue, and assist you in planning your next steps.

As member of the International Ombudsman Association, we adhere to four Standards of Practice: Informality, neutrality/impartiality, independence, and confidentiality. In our last contribution to the Ethicist Blog, Ombuds Committee member Mary Sue Love covered neutrality and impartiality. Today, I’d like to describe confidentiality.

Confidentiality means we won’t divulge what you tell us to anyone, unless you give us permission to do so. Confidentiality is critical so that our “visitors” (the folks we’re trying to help) feel they can be candid and complete in telling their stories. Like all organizational Ombuds, we keep no records, so there’s nothing that will come up in any legal discovery process, should that occur. The only people who will know about your consultation with AOM Ombuds are you and us, unless you choose to tell someone else. Our confidentiality standard requires we neither confirm nor deny who’s consulted with us.

Confidentiality is critical so we can effectively help Ombuds visitors. Exceptions to it are very limited: If we believe there is “imminent risk of serious harm” to an individual or the Academy, we are obligated to report that to the appropriate person.

As Ombuds, our goal is that by telling us your story, you’ll have both a clearer understanding of the situation and some ideas about how to move forward in a positive direction. In our next few blog posts, we’ll explain the other Standards of Practice, independence and informality.

So if you want an avenue to confidentially try to resolve Academy-related issues, please contact us at ombuds@aom.org. You can find more information on the Academy’s Ethics webpage: www.AOM.org/ethics.

Giving Voice to Values in the Classroom

The news of the day filters into our classrooms. Students think about how they can reconcile the desire to address social ills and injustices with success in the business world. Those of us who teach are challenged to find productive ways to bring ethics into the conversation. Giving Voice to Values (GVV) offers a timely set of FREE resources for doing so and they are available online. Also see a recent Harvard Business Review article: Talking About Ethics Across Cultures by Mary C. Gentile, December 2016.

GVV is not about persuading people to be more ethical. Rather GVV starts from the premise that most of us already want to act on our values, but that we also want to feel that we have a reasonable chance of doing so effectively and successfully. This pedagogy and curriculum are about raising those odds.

Rather than a focus on ethical analysis, the Giving Voice to Values (GVV) curriculum focuses on ethical implementation and asks the question: “What if I were going to act on my values? What would I say and do? How could I be most effective?”

Here are some tips for discussing ethics and values in your classroom:

  • Try using some GVV-style, post-decision-making case studies, that end not with a protagonist who has decided what is right and invite students to work together to craft, script and  share effective action plans for getting the right thing done.
  • Be sure to focus on cases that feature protagonists are various levels in the organization, not just the CEO, so the students can begin practicing how to create effective strategies right from the start.
  • Provide opportunities for peer-coaching around the most promising scripts and action plans. See the “Guidelines for Peer Coaching” document in the GVV Case Collection at http://store.darden.virginia.edu/giving-voice-to-values
  • Use the popular GVV exercise, “A Tale of Two Stories” as an introduction the approach, also available at http://store.darden.virginia.edu/giving-voice-to-values

GVV is being used all over the world– in over 970 business schools, businesses and other settings. This approach to leadership development was pioneered by Ethics Education Committee member Dr. Mary C. Gentile. GVV cases and materials draw on business practitioners’ experiences, as well as social science and management research.

For More Information on GVV, Contact: Mary C. Gentile Ph.D., GentileM@darden.virginia.edu, 978-468-2757  and visit:  www.MaryGentile.com and www.GivingVoiceToValues.org

 

Independence – A Central Tenet of the Work of an Ombuds

by Gregory K. Stephens, Ph.D., AOM Ombuds

On occasion, when faced with knotty disputes, I have shared the issues with a long-time mediation partner (now retired) and asked for feedback and creative insight. Part of the reason those conversations were so valuable to me was because, though she was insightful, wise, and careful, she had (as we say in Texas) “no dog in the hunt.” That is, she was an independent resource, one who I could depend upon to be thoughtful and unbiased, and who would not be obligated to share my challenges with someone in authority.

This, at its core, describes the first of the Standards of Practice under which we operate as Ombuds for the Academy of Management — Independence. We are independent from other organizational entities, such as the Ethical Adjudication Committee. We do not hold other positions within the AOM that might compromise our independence. Within the constraints of the other IOA Standards of Practice, Confidentiality, Neutrality, and Informality (to be discussed in our next blog post) we have discretion over whether or how to act in response to  an individual’s concern or trending issues of concern to multiple individuals. In short, we do not have pressures to reveal information or act in any obligatory way, outside of our concern for the individual.

In practical terms, what this means is that we can help our “visitors” navigate the policies and procedures of the AOM organization, see their issues through different eyes, explore different ways of handling their concerns, and even deal with both parties in a dispute (again, acknowledging and abiding by expectations for confidentiality, impartiality, and neutrality). Because we are independent from formal disciplinary mechanisms, we are not obligated to reveal information shared in conversations with our visitors, nor are we expected to share individually identifiable issues with others in the AOM hierarchy.

Independence of the Ombuds in any organization is important to avoid both the reality and appearance of divided loyalties. As Luis Piñero,  University of Wisconsin-Madison Assistant Vice Provost for Workforce Equity and Diversity, said, “Ombuds cannot be seen as extensions of the power structure. If they are not perceived as independent, people may not seek them out.” Our whole goal is to help our visitors to find ways to resolve their concerns and disputes, with a goal of avoiding the blunt instrument of formal authority. Achieving that goal would be difficult or impossible without independence.

We (the AOM Ombuds) are here to help, and want to serve the dispute resolution needs of the members of the Academy of Management. We commit to abide by the Standards of Practice of the International Ombudsman Association, including independence, and the Academy of Management has likewise committed to those standards. If you have questions or if you are in need of our services, please reach out to us at Ombuds@aom.org.

AOM, Political Positions & Realities

In this tumultuous political climate, many professional associations and research institutes are finding themselves in a challenging situation. The AOM is not immune. Indeed, the global nature of the Academy means we have a number of complex dilemmas to consider, as well as practical problems associated with travel to the annual meeting in Atlanta, Georgia next summer.

The Academy’s Executive Committee advanced a proposal to amend the policy on political stands:

“On February 5th, the Executive Committee unanimously approved an amendment to allow stands on an exceptional basis. This amendment was approved on February 10th in an extraordinary meeting of the Board of Governors. The AOM will take a stand when our purpose, existence, or function as an organization is threatened. The policy will be embargoed for 90 days while a task force explores how the policy will be elaborated and implemented (please see below for additional information on both the policy and the task force).”

In the meantime, it is important that leaders and members know what can and can’t be said and done in the name of the Academy of Management.  Please take a moment to review updated answers to frequently asked questions.

The mission of the AOM is to “To build a vibrant and supportive community of scholars by markedly expanding opportunities to connect and explore ideas.” Our Code of Ethics reminds us of of our commitment to “respect the dignity and worth of all people” and points out that “Academy members have a duty to consider their responsibilities to the world community.” Standing for our values and principles is easy when they aren’t tested!

We are also exploring a range of member suggestions, such as increased reliance on web-based technologies and video-conferencing. If you are directly affected by the ban, or you have suggestions for other ways in which we can support and enable scholarly participation by affected scholars, contact Taryn Fiore at tfiore@aom.org.

 

Journal editors – unregulated and unmonitored

HI Friends

I’ve been quiet for a couple of months – summer schedule and all – and wanted to get back to the blogosphere. I’ll try and be more diligent.

Many strange things have been brought to my attention over the summer, but I thought I would start with a more personal experience. That way, if anyone want’s to comment, at least one side of the equation is available.

Last spring we sent a paper in to an unnamed FT50 journal. Normally, these top journals reply within three months – at least – that has been my experience until now, for the most part. One consequence of the enhanced competitive environment is that journal editors seem to invite submissions by promising faster turn around.

In any case, a full six months went by, without hearing from the journal. As a result, I contacted the editor directly.  The editor immediately responded, on a Friday,  by saying “I should have contacted him earlier” and that he would ‘get on it’. By Monday, we had our rejection, along with only one review, and a note from the editor saying he was unable to get a second review. He didn’t even bother adding his own comments to the rejection letter. Needless to say, the first review was not very helpful, but that is beside the point. This little exchange once again brings me to question the authority, transparency, and lack of professionalism sometime exhibited by editors of even top journals. One cannot help wondering, given the importance of these gate-keeping roles, how it happens that we have processes that appear cavalier, with no recourse regarding accountability, transparency, appeal, or arbitration. In this particular case, my career does not hinge on the outcome – but I must report – in many cases where individual careers are in jeopardy, I have more often observed arrogance than compassion.

So, this brings me to raise an important question – and I must highlight – this question does NOT apply to Academy of Management journals, where transparency and fairness seems to be much more institutionalized.

Who appoints these people as editors?

Who governs their behavior?

Why do we allow autocratic and incompetent behavior by editors, even of prestigious journals?

In my view, we have a serious professional need for an equivalent of ‘rate my professor’ for academic journals. Such an idea was posed a few years ago in the Chronicle of Higher Education by Robert Deaner who called for a “consumer reports for journals”. We could monitor and evaluate the review process, the editorial process, the time taken, and other aspects of peer review. If anyone is interested in starting such an activity, please let me know – as I think we really need some monitoring out there.

Happy Research!

Benson

 

Ethics and Creating a Healthy & Inclusive World

From Kathryn Goldman Schuyler

One of the large ethical questions we face in teaching about organization change and development relates to who is included and who excluded in societal ‘progress’ stimulated by business.  These two sessions build upon a new book about creating a healthy world, with noted thought leaders like Otto Scharmer, Bob, Quinn, and Riane Eisler—each of whom has addressed questions of power, dominance, includion and exclusion, and purpose in their writings for years. what an opportunity to interact with them directly!

What is our role as scholars in creating meaningful organizations and a healthy world?  The AOM presents two interconnected sessions to nourish dialogue on this important question.
[1] Highly interactive PDW on Leadership for a Healthy World – SATURDAY 10:15 am -12:45 pm Marriott, Northeast Marquis Ballroom. 
Otto Scharmer, Robert Quinn, Susan Skjei, and Kathryn Goldman Schuyler will create an atmosphere that invites you to explore what is meaningful to you with regard to societal health! This PDW highlights how shifting the inner place from which you operate as a leader so you connect to the sources of your own self (your own humanity, your own creativity) is key to transformative change. We focus particularly on how we create meaning for ourselves and others. What makes work feel meaningful? Meaningless? What is the role of leaders in this—and your role? The session will alternate between short talks by these distinguished speaker and breakouts that allow everyone to participate actively.
[2] Go deeply into the thinking behind the new ILA book CREATIVE SOCIAL CHANGE: Leadership for a Healthy World, which builds on thinking by Otto Scharmer and Robert E. Quinn (who will speak) as well as Meg Wheatley, Ed Schein, and Peter Senge about the nature of organizational health. Showcase symposium: Leading Meaningfully

MONDAY 11:30 am, Marriott, Grand Ballroom Salon E, with Otto Scharmer, Robert Quinn, Riane Eisler, Samuel Wilson, and Kathryn Goldman Schuyler.

This symposium fosters dialogue among these noted thinkers on the interconnections among leadership, sustainability, the long-term viability of the planet, organizational development, and how these depend on meaningful organizations. Brought together, these arenas of research and action can influence events globally and contribute to creating a healthy society. The distinguished speakers are respected internationally for their diverse contributions to thought and action related to creating such a healthy world. While all are contributors to our new book, the symposium brings them together for a first time in person to discuss the interconnections among their different perspectives and experience.
[3] Come meet Otto Scharmer, Bob Quinn, and me at the Emerald Booth in the exhibit hall on SUNDAY at 2:30 for drinks and snacks—and get your copy of Creative Social Change signed by Otto Scharmer, Robert Quinn, and Kathryn Goldman Schuyler!!

Let’s explore ethics in Anaheim!

ethics clipartThe AOM annual meeting is just around the corner. If you are like me, you are sifting through the ginormous digital program to constructyou a personal schedule– and hoping it will require you to run around too much in order to attend the sessions that interest you.

If ethics is a topic of interest, perhaps this compilation of sessions will help you find the ones you want to attend:

Sessions about Ethics 
AOM 2016 Annual Meeting Custom Program for Ethics

Of course, I hope you’ll join us in the Ethics Education Committee Open Forum sessions on Saturday! All are welcome: students, practitioners, new and experienced academics from any Division.

These Open Fora give us a chance to discuss issues and concerns related to our membership in the Academy of Management as well as in our academic and professional lives. The Ethics Education Committee truly listens to the dilemmas and great examples shared in the sessions and we use the notes to guide our activities in the coming year.

Open Forum on Ethical Scholarship
Program Session: 423 | Submission: 18385 | Sponsor(s): (AAA)
Scheduled: Saturday, Aug 6 2016 4:00PM – 5:30PM at Anaheim Marriott in Elite Ballroom 1

Facilitators Janet Salmons, Deborah Mullen, and Charles Fenner will catalyze discussion about ethical dilemmas in research, instruction, and publication arenas. 

The 2nd forum will focus on global issues in Academy membership and our field. Luckily, no running is involved between our sessions!

Open Forum on Global Ethics for Business & Academia
Program Session: 454 | Submission: 18386 | Sponsor(s): (AAA)
Scheduled: Saturday, Aug 6 2016 5:45PM – 7:15PM at Anaheim Marriott in Elite Ballroom 1

Special guests: Jonas Haertle, Head, Principles for Responsible Management Education Sec & Academic Affairs, UN Global Compact Office, United Nations

and

Mark Meaney, Chairperson, North America Chapter
Principles for Responsible Management Education (PRME)

Ethics: What is expected of AOM Members?

ethics-cropped-1024x555Did you realize that as a member of the Academy of Management you “agree to uphold and promote the principles of the ‘AOM_Code_of_Ethics’ and to adhere to its enforced ethical standards”? Do you know what principles and standards you agreed to uphold?

Like most people, you probably think the Code of Ethics exists as a reference to consult when things go horribly wrong.   Understandably, studying the AOM Code of Ethics is probably at the very bottom of an extremely long to-do list.

So why would you read and think about the AOM Code of Ethics? First, yourightandwrongdecisions might want to know what the AOM expects of you as a member, and what you can expect of other members. Are there specific ethical guidelines you should know about, as related to participation in activities in your Divisions, committees, the annual conference or other AOM events? What about guidelines for your professional life outside of AOM– as a researcher, instructor, consultant, or as a student?

Second, you might want to know where you can find help or answers when you encounter ethical dilemmas. Who should you go to within the Academy? What are the roles of the Ethics Committee including the Ombuds Committee, the Adjudication Committee, as well as the Ethics Education Committee (EEC)?

Finally, you might want to know what is contained in the current Academy of Management Code of Ethics, so you can provide input on periodic revisions. How can we make sure this Code is up-to-date and relevant given emerging dilemmas in our world?

The Ethics Education Committee is here to help. At the coming Annual Meeting in Anaheim we can offer the following types of sessions for your meeting, Division Consortium or Committee:

  1.  Presentation and Discussion: A 60-minute interactive session on business and professional ethics, values and the AOM Code of Ethics.
  2. Overview and Q & A: A 30-minute introduction to the AOM Code of Ethics, who does what at the Academy in the ethics area, including the role of the Ombuds.
  3.  Discussant: An EEC member can attend an ethics session you are offering, and answer questions as needed about the AOM Code, Ombuds roles etc.

Please contact EEC Chair Janet Salmons (jsalmons[at]vision2lead.com or with the contact form below) to discuss ways the EEC can help ensure that new and returning members your area of the Academy are familiar with the principles and standards they agreed to uphold.

The EEC will also be offering these opportunities for discussion at the Annual Meeting:

  • Open Forum on Ethical Scholarship on Saturday, August 06 from 4:00 PM – 5:30 PM Anaheim Marriott, Elite Ballroom 1.
  • Open Forum on Global Ethics for Business & Academia on Saturday, August 06 from 5:45 PM – 7:15 PM at the Anaheim Marriott, Elite Ballroom 1.
  • Committee Meeting: If you are interested in joining us, our (open) meeting will be held Sunday, August 07, from 10:00 AM – 11:30 AM at the Anaheim Marriott, Elite Ballroom 1.

 

 

 

The Meaning of Ethics

We’re long overdue here at the Ethicist to get back into the swing of things! Obviously, we’re now looking forward to the annual meeting in Anaheim, which has an especially fortuitous theme for the Ethics Education Committee. As this year’s program chair, Mary Ann Glynn, points out, meaning and ethics are closely related issues for organizations:

Recently, there have been highly publicized corporate scandals, Wall Street corruption, and failures of government to meet the needs of its citizens, with a resulting rise in public distrust and questioning of organizations’ reasons for being.  We often take as given that an organization’s purpose to produce economic value; and, although economic value can often add to social value, sometimes it does not.  This disjuncture raises the question of meaningfulness.

Avoiding scandal and fostering trust is arguably the very meaning of ethics. And if it is true, as I think it is, that communities are essentially constituted by their ethics (show me your ethics and I’ll tell you a great deal about what kind of community you’ve got) then there’s no doubt that frequent scandals and and deepening mistrust would raise fundamental questions about an organization’s “reason for being”. What’s going on? What’s it all about? Why are we here? What does it all mean? Important issues to think about.

Nor is the academy (and even the Academy) able to keep itself entirely aloof from these questions. In the world of research, there have also been scandals and mistrust, and we need to face these issues squarely in our own research practice and communities. That’s where the Ethicist and the Ethics Education Committee would like to be of help.

We’re currently reaching out the AOM divisions to offer our help in developing and implementing ethics modules in their PDW’s and consortia sessions. It is our view that ethics is best approached as a conversation, not a merely a code of conduct. While we have the Code to guide us, the  really interesting work happens in a discussion of the details. And that conversation always has to be anchored in the actual practices that constitute the wide variety of research communities with the Academy of Management. Accordingly, our first responsibility as ethics educators is to listen and learn from members about the situations they face.

This post, then, is an invitation to engage in conversation. Feel free to leave comments below about the sorts of issues you think need to be faced, either by your own discipline or by the management field in general. Also, I am coordinating our consortia contributions this year, so if you are leading a consortium session for your division and would like include the EEC, either in your presentation or in your planning, please contact me by mail so we can work out the details.